You get what you inspect, not what you expect
Posted by: Matt in Software development, tags: metrics, qualityThe movie The Untouchables had Robert DeNiro as Al Capone deliver a great line: “You can get a lot further with a kind word and a gun than you can with a kind word.”
Now, I’m not promoting the violence, but in the world of corporate computing there will always be times of competing claims. You’ve seen it. The systems guys will claim your application crashed their database. Another developer will claim that you’ve broken their code. Your project manager will claim that you should be able to complete a task in a certain amount of time that they’ve pulled out of thin air. You obviously think differently, but how do you make your case?
Well you can get a lot further with a kind word and a gun than you can with a kind word, and that gun is a number. A quantitative measure. In short, a metric.
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